Refund Policy

Merchandise

The Good Walker Leash provides you with a 30 day Money Back Guarantee.

All refund requests must be made to our Customer Service Department – support@thegoodwalkerleash.com no more than 30 days after the initial purchase date.

Product must be returned in original condition. All merchandise returns should be sent to The Good Walker Leash: 776 Calle Bendita, Arroyo Grande, Ca. 93420. Customer pays for shipping to return items. Refunds will be issued after merchandise is received and passes a quality inspection. If you prefer to exchange your purchase for other available items, please contact our Customer Service Department at support@thegoodwalkerleash.com.

Subscription Memberships

Certain of the Company’s products and services are offered on an ongoing basis with a recurring subscription. The Company’s subscription payment processor is PayPal, Inc. To cancel your subscription, you will need to go through PayPal. If you need assistance please contact our customer support at support@alyspuppybootcamp.com

Your subscription rate is guaranteed for as long as you remain subscribed without cancelling. PayPal will notify you if there is a problem processing your payment before attempting a second time. After a second failed attempt, your account is at risk of cancellation. It is your responsibility to keep your payment details up to date to prevent unwanted cancellation of your subscriptions. By cancelling, you forfeit any discounted rate you were grandfathered into. A cancelled subscription can not be reactivated. If you wish to re-subscribe you may do so from the sales page at the current subscription rate.

You can cancel your subscription at any time, but subscription payments are not refundable. To prevent future payments from being processed, you will need to cancel your subscription through PayPal before your next payment is due. As long as you cancel before your next scheduled payment, you will no longer be billed for future payments. Cancelling your subscription stops future payments and revokes your access to all membership content, including live calls, member resources, and social media group access limited to paying members.  Please note that unsubscribing from membership emails (updates, call reminders, notices) is not the same as cancelling your subscription payment.